United Trust Lending team
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Our Story

Built on Trust. Driven by People.

For over 15 years, United Trust Lending has helped thousands of families and investors achieve their real estate goals — with expert guidance, honest advice, and a relentless commitment to doing right by every client.

$2B+

Total Loans Funded

15+

Years in Business

98%

Client Satisfaction

80+

Licensed Professionals

United Trust Lending office

Founded 2009

15+ years of trusted lending

Who We Are

A Mortgage Company That Actually Puts You First

United Trust Lending was founded in 2009 — in the wake of a housing crisis that exposed just how broken the mortgage industry had become. Our founder, Robert Hargrove, believed there was a better way: one built on transparency, expertise, and genuine care for every borrower.

What started as a small residential lending team has grown into a full-service mortgage company with 80+ licensed professionals, serving clients across 12 states. We handle everything from first-time home purchases and VA loans to complex commercial real estate transactions.

But our size hasn't changed our approach. Every client still gets a dedicated loan officer, honest advice, and a team that picks up the phone.

Licensed in 12 states
80+ loan professionals
Residential & commercial
No call centers — real people
NMLS licensed & regulated
Equal Housing Lender

Our Mission

To make homeownership and real estate investment accessible to every qualified borrower through expert guidance, honest advice, and a lending process built on trust — not transactions.

Our Vision

To be the most trusted name in mortgage lending — where every borrower, regardless of background or experience, feels confident, informed, and genuinely supported throughout their journey.

What We Stand For

Our Core Values

These aren't words on a wall. They're the principles that guide every conversation, every decision, and every loan we close.

People First

We measure success not by volume, but by the lives we improve. Every loan represents a family, a dream, or a business — and we treat it that way.

Radical Transparency

No hidden fees. No confusing fine print. We explain every number, every term, and every option so you can make the best decision for your situation.

Integrity Always

We only recommend what's right for you — not what earns us the highest commission. Our reputation is built on doing the right thing, every time.

Expert Execution

Lending is complex. We invest in continuous education and technology so our team delivers the most competitive rates and fastest closings in the market.

Long-Term Relationships

We're not a one-transaction company. We stay in touch, monitor your loan, and reach out when refinancing or new opportunities make sense for you.

Community Commitment

We believe in the communities we serve. We actively support local housing initiatives, financial literacy programs, and first-generation homebuyer education.

Leadership Team

The People Behind Your Loan

Experienced, licensed, and genuinely invested in your success.

Robert M. Hargrove

NMLS #100421

Robert M. Hargrove

Founder & Chief Executive Officer

With over 20 years in mortgage lending and real estate finance, Robert founded United Trust Lending on a simple belief: that every borrower deserves expert guidance and complete transparency. He has personally overseen more than $1 billion in closed loans.

Diana L. Castillo

NMLS #204837

Diana L. Castillo

VP of Residential Lending

Diana leads our residential lending division with 15 years of experience helping families achieve homeownership. Known for her patience and deep knowledge of first-time buyer programs, she has guided thousands of clients through the process.

Marcus T. Webb

NMLS #318562

Marcus T. Webb

Director of Commercial Finance

Marcus brings 12 years of commercial real estate finance experience, specializing in complex deal structures across multifamily, office, and industrial asset classes. He has closed over $800M in commercial transactions.

Our Journey

15 Years of Milestones

From a small team with a big mission to one of the region's most trusted mortgage companies.

2009

United Trust Lending founded in response to the housing crisis — with a mission to bring trust back to mortgage lending.

2012

Expanded residential lending division; launched first-time buyer program serving 500+ families in year one.

2015

Opened commercial lending division; closed first $100M in commercial real estate transactions.

2018

Surpassed $500M in total loan volume. Recognized as a Top 50 Mortgage Lender by National Mortgage News.

2021

Launched digital application platform, reducing average time-to-close from 35 days to 21 days.

2024

Crossed $2B in total funded loans. Expanded team to 80+ licensed professionals across 12 states.

Recognition

Awards & Accolades

Top 50 Mortgage Lender

National Mortgage News, 2023

Best in Client Service

Mortgage Satisfaction Index, 2022–2024

A+ BBB Rating

Better Business Bureau

500+ Five-Star Reviews

Google & Zillow Combined

Let's Get Started

Ready to Experience the United Trust Difference?

Whether you're buying your first home, refinancing, or financing a commercial property — our team is ready to guide you every step of the way.

Find Us

Main Office

1200 Financial Plaza, Suite 400
New York, NY 10004

Licensed In

NY, NJ, CT, PA, FL, TX, CA, GA, NC, SC, VA, MD